Soothems Reviews
Soothems Customer Reviews (12)
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About Soothems.com Prices and Cost?
Soothems.com offers a range of therapeutic clothing with prices that reflect the specialized nature of their products. For example, eczema pajama pants for kids, designed for wet wrap therapy and sensitive skin, are priced at $64.95. They also offer a full-body eczema suit for children, which is priced at $124.95. These prices are indicative of the FDA-regulated, dermatologist-recommended TEWLTect® Skin Smart Fabric used in their products, which is designed to provide relief for skin conditions like eczema and psoriasis.
About Soothems.com Popular Products and Services?
Soothems.com is known for its medically therapeutic eczema sleepwear and psoriasis clothing. These products are designed to relieve itching, help preserve moisture on the skin, control bacteria growth, and protect the skin's natural barrier as it heals. The products are made from TEWLTect®, a skin smart TENCEL™ fabric that is enhanced with Chitosan and Zinc Oxide. This fabric is used in all their eczema itch relief sleepwear and products for infants, children, and adults. The products are FDA registered and thoroughly tested as sensitive skin safe. They can be used for wet wrap therapy or dry over topical moisturizers. The product range includes caps, pajamas, shirts, sleeves, and skin care products. They also offer soothing creams for everyday comfort and well-being. All these products are covered by health insurance. The products are available for purchase in the United States with free shipping. The website also provides information on how to treat eczema on the elbows and knees, how coconut oil can help your child’s eczema, and how eczema could be disrupting your child’s sleep. The products are available for both men and women, and for babies as well. The website allows users to sort the products by price and availability. The products are specially designed to provide relief for those suffering from eczema and psoriasis. The website encourages users to discover all their products and see their options today.
About Soothems.com Popular Products and Services?
Soothems.com is renowned for its TEWLTect® Skin Smart Fabric, a dermatologist-recommended material that is the cornerstone of all their eczema itch relief sleepwear and products for infants, children, and adults. This fabric is FDA registered and has been tested as safe for sensitive skin. It is particularly effective for wet wrap therapy or can be used dry over topical moisturizers. Among their popular offerings are caps, pajamas, shirts, and sleeves, all designed to alleviate discomfort associated with skin conditions. Additionally, Soothems.com provides skin care products to complement their therapeutic clothing.
About Soothems.com Prices and Cost?
Soothems.com offers a range of products, primarily therapeutic clothing treatments and accessories. These are designed for fast acting, reliable, comfortable, and carefree experiences. The products are FDA regulated. An example of their offerings includes Eczema Pajama Pants for Kids Wet Wrap Therapy and Sensitive Skin, which are listed at a sale price of $64.95. Another product is the Soothems Itch Relief Bottoms, also on sale, priced at $124.95. The website offers free shipping within the United States. The products are designed to provide relief for those suffering from eczema and psoriasis. The clothing is made from a proprietary fabric called TEWLTect® Skin Smart Fabric, which is dermatologist recommended and FDA registered. The fabric is used in all their eczema itch relief sleepwear and products for infants, children, and adults. It is thoroughly tested as sensitive skin safe and is great for wet wrap therapy or use dry over topical moisturizers.
About Soothems.com Payment Method?
Soothems.com facilitates product cost refunds through the original payment method used during purchase. Exceptions to this policy are not possible, and shipping costs are non-refundable. For exchanges or returns, products must be in unopened poly bags, and a Return label with an authorization number is required. Customers are responsible for their own return shipping costs and any local duties, taxes, and service charges for international orders. In case of defective products, Soothems offers a lifetime warranty to the original owner against defects in materials and workmanship.
Soothems.com Return Policy?
Soothems.com accepts returns on products in sealed, unopened poly bags within 30 days after the purchase date. Products with opened poly bags are not eligible for return. To initiate a return, customers must request a Soothems Return label with an authorization number by contacting customer service. Refunds are processed through the original payment method, and shipping costs are non-refundable. For exchanges, the same policy of unopened poly bags applies, and customers must contact customer service for a return label and authorization. International customers are responsible for all local duties, taxes, and service charges associated with importing orders. Soothems does not refund these costs, including for returns and exchanges. Additionally, Soothems offers a lifetime warranty against defects in materials and workmanship to the original owner of the product.
Soothems.com Return Policy?
Soothems.com has a detailed return policy. Returns are only accepted on Soothems products in sealed, unopened poly bags within 30 days after purchase date. Products where the polybag has been opened will not be processed. To complete your return, a Soothems Return label with an authorization number is required by emailing wecare@soothems.com or by calling 612.601.0700. Please include your order number with your return request to expedite the process. Products sent without a Soothems return label and authorization number will be refused before delivery. Once your return is received and inspected, an email will be sent to notify you that the returned item has been received and whether it is approved for a product cost refund. Soothems can only facilitate the product cost refund through the original payment method, exceptions are not possible. Shipping costs are non-refundable.
For exchanges, exchange requests for unopened products require a Return label with an authorization number. Email wecare@soothems.com or call 612.601.0700 to have your request processed. Please include your order number with your exchange request to expedite the process.
Regarding the shipping policy, Soothems.com offers FREE SHIPPING in the USA (3 – 7 business days). For 2nd Day Air (Order by 1 pm EST, M – F), it costs $19.95. Overnight Delivery (order by 1 pm EST, M - F) costs $32.95. For Canada, Regular First-Class Shipping (8 – 18 business days) costs $9.95. Worldwide Express (2 - 5 business days, order by 1 pm EST, M - F) costs $29.95. The customer is responsible for all local duties, taxes and service charges associated with importing the order. Soothems does not refund these costs for any reason including returns and exchanges. All other shipping costs are non-refundable. You will be responsible for paying for your own return shipping costs.
Soothems, LLC products are warrantied to the original owner against defects in materials and workmanship for the lifetime of the product. Please contact at wecare@soothems.com if you believe you have a defective product. For any questions or help with shopping, please contact via email at wecare@soothems.com or call: +1.612.601.0700 Monday - Friday 9am - 5pm CST. Leave a voicemail 24/7 and they’ll get back to you.
How do I contact Soothems customer service?
To get in touch with Soothems customer service, there are several methods available. One can send an email to wecare@soothems.com for any questions or help with shopping. If a more direct approach is preferred, a call can be made to +1.612.601.0700 from Monday to Friday between 9am and 5pm CST. Voicemails can be left 24/7 and they will get back to you. For mail correspondence, the address is Soothems, Corp. 739 Park Ave. Brooklyn, NY 11206. Remember to include your order number, name, and zip code of the billing address if the inquiry is about an order. For product issues, visit their Returns and Exchanges page. They also have a Frequently Asked Questions section for help in finding answers to commonly asked questions. They value customer feedback and would like to hear about how their eczema therapy products are performing.
What is the return process for Soothems products?
To return a Soothems product, the process involves contacting customer service to request a Return label with an authorization number. Products must be in unopened poly bags and returned within 30 days of the purchase date. Once the return is received and inspected, a refund is issued to the original payment method. Shipping costs are not refunded, and customers are responsible for return shipping costs. For defective items, Soothems provides a lifetime warranty to the original owner against defects in materials and workmanship.
How do I contact customer support at Soothems?
To contact Soothems customer support, customers can reach out via email at wecare@soothems.com. For telephone assistance, the number to call is +1.612.601.0700, available Monday through Friday from 9am to 5pm CST. Voicemails can be left 24/7 and a representative will return the call. Additionally, for product issues, customers can visit the Returns and Exchanges section on the Soothems website.